eComify
eComify
eComify

Help Center

Need help? Please read FAQs first. In case you can’t find good answers for your questions, you can submit ticket support to get more help from our support team.

Pre-sale FAQs

If you have any questions before to buy our products, just read pre-sale FAQs content. This is general questions and answers that we created for everyone who going to buy.

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Technical FAQs

For most of technical questions, we prepared short answers. So, you can take a look for this area and find quick answers for your tech questions.

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Ticket Support System

This is dedicated ticket support system for free and paid customers. If you already read all FAQs and guides but no luck, feel free to submit a ticket, our team will come to help you shortly.

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Pre-sale FAQs

What specific data challenges are you currently facing in your business?

We struggle with gathering accurate customer insights and understanding market trends to inform our strategies.

How do you currently collect and utilize data for your marketing efforts?

We primarily use social media analytics and customer surveys, but we find it difficult to integrate this data into a cohesive marketing strategy.

What types of data insights are most important for your decision-making process?

Customer segmentation, lead generation metrics, and campaign performance analytics are crucial for us.

Are you currently using any data solutions or platforms? If so, which ones?

We use Google Analytics and some basic CRM tools, but we're looking for more robust solutions that can provide deeper insights.

What goals do you hope to achieve by leveraging data in your marketing strategies?

Our main goals are to increase customer engagement, improve lead conversion rates, and enhance our overall marketing ROI.

How do you measure the success of your marketing campaigns?

We track key performance indicators (KPIs) like conversion rates, customer acquisition cost, and overall sales growth.

What is your budget for data solutions and marketing services?

We have a budget of around $X per month, but we are willing to invest more if it can demonstrate a clear return on investment.

How often do you need updates or reports on your data insights?

We would like to receive monthly reports, but real-time dashboards would be ideal for immediate decision-making.

What is your preferred method of communication for support and updates?

We prefer email for regular updates but are open to scheduled calls for more in-depth discussions.

Are there any specific industries or competitors you’d like to benchmark against using data?

We are particularly interested in comparing ourselves to companies within the retail sector, especially those that excel in customer engagement.

Technical FAQs

How to import PageFly page(s)

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Option 1: Import as a new page

You can easily import pages by clicking the “Import” button on the page listing and following these steps:

  • Step 1: Click on the Import button (next to the Export button)
  • Step 2: Select a .pagefly file to upload. Multiple pages can be imported.

It’s only possible to import files once they are in .pagefly format.

Option 2: Import a new page to replace a current page

  • Step 1: In the page list, click the 3 horizontal dots icon named for the page you want to import to (destination page), then choose the Import option.
  • Step 2: Select the .pagefly file that you got after exporting the page. Note that only valid .pagefly files are accepted.
  • Step 3: Choose “I understand that images will not be imported”
  • Step 4: Click on the Import button.

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